We don't work with insurance companies directly. Instead, we're usually contracted by the facilities that arrange the transportation.

Non-emergency medical transportation (NEMT) refers to the transportation services designed for individuals who require assistance or special accommodations in a means of transit but do not have a medical emergency.

NEMT services are typically for individuals who have medical conditions, disabilities, or mobility challenges that make traditional transportation difficult. This includes seniors, people with disabilities, and those with chronic illnesses.

You can book NEMT services by contacting our company directly through phone, fax or online. Our staff will guide you through the booking process, supplying necessary details like pick-up location, destination, and any specific requirements.

We have a fleet of vehicles equipped to manage various medical needs. This includes wheelchair-accessible vehicles, ambulatory vehicles, stair-chair equipped vehicles and regular gurney/bariatric gurney equipped vehicles. All PMT vehicles are MTS certified for NEMT.

Yes, our drivers undergo specialized training to aid passengers with varying medical needs. They are MTS certified, trained in CPR, first aid, and other relevant skills to ensure passenger safety and comfort.

It is recommended to book NEMT services as early as possible, especially for regular appointments. Advanced bookings help us ensure availability and plan routes efficiently.

Unfortunately, at this moment, our company is strictly Private Pay (Credit Cards and Checks).

Yes, you can bring a caregiver or family member with you during the trip. Please inform us in advance so we can ensure there is enough space in the vehicle.

We prioritize passenger safety. Our vehicles undergo regular maintenance, and drivers follow strict safety protocols. Additionally, vehicles are equipped with safety features, including wheelchair restraints.

Please notify us as soon as possible if you need to cancel a ride. Depending on our cancellation policy, there may be fees associated with last-minute cancellations.

Yes, we offer services six days a week, Monday through Saturday, including holidays. However, they must be booked in advance, especially during peak times.